THE INTEGRITY FORMULA IS HAVING THE ENTIRE TEAM ALIGNED WITH OUR VISION AND MISSION STATEMENTS, WORKING DAILY TOWARDS ACHIEVING BOTH OUR INDIVIDUAL GOALS AND DOING WHAT WE CAN TO CONTRIBUTE TO OUR COLLECTIVE GOAL, WHILE ALWAYS STAYING TRUE TO THE INTEGRITY CORE VALUES.
TO REVOLUTIONIZE THE CUSTOM MANUFACTURING INDUSTRY.
TO BE A GLOBAL SOLUTION PROVIDER THAT CONSISTENTLY MEETS OR EXCEEDS THE EXPECTATIONS OF OUR CUSTOMERS; AND TO ALLOW DATA BASED DECISION MAKING TO DRIVE QUALITY, OPERATIONAL EFFICIENCY, EMPLOYEE DEVELOPMENT AND CORPORATE GROWTH.
TO PRODUCE FLAWLESS COMPLETE TOOLS AT V1 EARLY EVERY SINGLE TIME. WE DO THIS BY MAKING DATA DRIVEN DECISIONS IN ORDER TO OPTIMIZE AND REDUCE OUR LEAD TIME IN EVERY MAJOR DEPARTMENT.
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We understand that our talented team is our greatest asset and only by working together, can we achieve extraordinary results.
- By fostering integrity, intelligent thinking, excellence and generosity, we hope to give all our team members the ability to reach their own full potential – and be part of something special.
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We hold ourselves to the highest standard, with #1 as our target, but remain humble in this pursuit.
- Understanding that our success thus far is what some only wish to achieve, we use this as fuel to continue to be better, as opposed to feeling that we have reached our limit. We know that others are working hard to get where we are, so we can’t have the “we are the best” mentality.
- We need to have the “we need to be better” mentality in order to stay ahead. With that said, we do need to reflect on our success and take some time to enjoy that as well.
3
We are solution providers that are willing to take on any challenge.
- We don’t shy away from a challenge. We view challenges as opportunities to learn and grow. This is an asset that sets us apart from our competition. Our customers come to us in their time of need because they know we have solutions and are committed to going above and beyond to meet these challenges.
4
We are committed to delivering the highest level of customer service and relations with the goal to exceed our customer’s expectations.
- We understand as a company that this must be our prime focus as this will guarantee the customer experience will be positive and establish Integrity as one of their key supplier’s long term. Good relations with our customer is a key measurable to ensure sustainability. Customer satisfaction is the most important KPI that we can measure.
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We are driven to be the best at quality.
- Our quality is a way a life at Integrity – it is deep into our culture without compromise. We will continue to strive for quality at the source and quality built into our system, but can never forget the importance for each of us to own the details – every single detail – and the craftsmanship of our molds. Being Integrity, our tools simply must be the highest in quality.
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We are committed to following the Integrity 6S principles.
- We believe that all work areas should be logically organized and fully optimized to allow for maximum performance.
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We use key performance indicators to inspire the team and ensure sustainability.
- If we do not monitor performance, motivation and inspiration cannot happen. We need to provide goals to our team and then consistent, systematic, data driven feedback on their performance.
- This allows our employees to continue to grow, as they will understand what is expected of them and where they stand within those expectations. It also ensures the company remains on track and competitive.
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All departments work for each other with a customer service mindset – this ensures synergy.
- Each department needs to view the other departments at Integrity as their customers. We should all go to great lengths to support one another. If you do not support your customer, they will inevitably no longer do business with you.
- If every department was not supporting each other inside of Integrity, there would be very little chance for us to succeed. This will drive the importance of cost, performance, quality and delivery throughout each process, ensuring we have successfully completed products for the end user – our Customer.
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We are committed to following the leadership code and understand that when followed, will help make Integrity the best possible place to work.
- We understand that we are all responsible for the atmosphere and morale of Integrity. The words, actions and attitude of all team members have a direct impact on them. Each team member is an important part of the team and are regarded with respect. We care about the health and wellbeing of all Integrity employees.
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We are environmentally conscious.
- We must work hard to be a company that cares about our future and the environment. We are continuously looking for ways to become a greener company for all of our futures.
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When considering adding new team members or employee advancement, we value a positive attitude and strong work ethic over experience.
- We believe that amazing results can be achieved with hard work and a positive attitude. These traits will not only increase the chance of success of the individual, but also their surrounding team members and therefore must never be over looked due to someone’s experience level.
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Integrity is only successful when everyone is successful.
- Integrity needs to be a successful company in order for all of us to be successful as individuals – HOWEVER Integrity can only be successful when all of us as individuals succeed. Simply put, the target is always
win-win. This means we all share the highs and lows of the company.
